At  Modaelis, we understand that not every purchase may meet your expectations. To make your shopping journey worry-free, we’ve designed a straightforward return and refund process. Your satisfaction is our top priority, and we’re here to ensure a hassle-free experience. 

Easy Returns Process 

If you need to return an item, you can do so within 48 hours of receiving your order. To be eligible for a return, please ensure the following: 
 

The item is unused, undamaged, and in its original packaging. 
 

• All tags, invoices, and packaging are intact. 
• The original packaging is retained until you are sure of your purchase. 

How to Initiate a Return? 

Returning an item is simple. Choose any of the following methods within 48 hours of delivery: 
 

Email Support: Contact our customer support team at eliteboltittechnologies@gmail.com with your order details. 
 

Online Request:  Log into your account on  Modaelis and use the return option. 
 

Our support team will guide you through the process and ensure a smooth return experience. 

Transparent Refund Process 

We believe in keeping refunds quick and clear. Once the returned item passes our quality check, we will process your refund without delay. 
 

Refunds are initiated within 5 to 7 business days after the item is received. 
 

The refunded amount will be credited to your original payment method. 

Refund Eligibility 

To maintain the integrity of our products, refunds are only issued for items in their original, unused condition. Unfortunately, we cannot process refunds for items showing signs of wear, damage, or misuse. 

Non-Returnable Items 

For hygiene and safety reasons, certain items are not eligible for returns. Please review this list before making a purchase: 
 

Innerwear and Lingerie: These items cannot be returned due to hygiene standards. 
 

Swimwear and Activewear: Products that come in direct contact with the skin are non-returnable. 
 

Clearance and Sale Items: Items purchased during sales or clearance events are considered final sale and are not eligible for returns. 

Need Assistance? 

If you have any questions or require help, our customer support team is here for you. Feel free to email us at eliteboltittechnologies@gmail.com, and we’ll make sure your shopping experience stays enjoyable and worry-free. 
 

Thank you for choosing  Modaelis. We value your trust and are committed to delivering the best shopping experience possible!